Ordering FAQs

1. To add the laptop battery to your order, click on the "ADD TO CART" button found next to the item. If you wish to order a larger quantity, change the quantity in the quantity field and click "ADD TO CART." The number of items you have selected will be displayed in your Shopping Cart at the top right hand corner of the screen along with the price.

2. If you want to change the quantity of an item that you have already added to your order, type the new quantity in to the quantity field and then click "UPDATE CART" to update your totals.

3. When you are finished shopping, click the "PROCEED TO SECURE CHECKOUT" button in Your Shopping Cart.

4. For existing customers, please fill your e-mail address, password, shipping address zip code and ship-to country in the specified fields, and click on the "CONTINUE" button to complete your order.

New customers, please your enter your e-mail address, phone number, shipping address zip code and ship-to country in the specified fields, and click on "CONTINUE." Fill up the online order form and "CONTINUE" to complete your order.

For payment information, please refer to Payment Options.

5. Your order is now complete. Usbphoneworld.com will send you an order confirmation via e-mail. As soon as your order is shipped, you will receive a second e-mail from us with the tracking information of your order.

If you have any problem placing an order at Usbphoneworld.com or have any question regarding shipping and delivery, please call us at 1-865-512-6430 or e-mail us at . We will be glad to assist you.

Usbphoneworld.com does not have a minimum order amount. You can order just one laptop battery, or as many as you want.

You can search our product catalog for the laptop battery pack(s) you are looking for. You can then follow the above mentioned steps to add the products you need to the shopping cart, and complete your order.

Once you have completed the order (checked out), you will receive an e-mail from us confirming your order. You will receive a second e-mail as soon as we ship your order with the tracking information.

Absolutely! We only use secure servers supporting industry standard 128-bit SSL (Secure Socket Layer) protocol. These internal servers are behind firewall protection. During the ordering process, all data move along the Internet in encrypted form and are decoded when they reach us. For more information please see our Privacy Policy.

Absolutely! You can call us at 1-865-512-6430, any time during our business hours. One of our customer care executives would be glad to take your order. Our business hours are 9:00-17:30 EST (Monday through Friday).

For information on product availability, please call our customer care personnel at 1-865-512-6430. We will be glad to assist you.

Most credit card orders placed online are shipped within 24 hours provided the items are in stock. Orders placed on weekends or federal holidays will be processed on the next business day.

Please call us immediately at 1-865-512-6430 or send us an e-mail with subject line 'Cancel Order,' including your full name and order number. We do our best to ship your orders within 24 hrs (excluding weekends and federal holidays) so if your order is already shipped we cannot cancel it. However, you may return it to us upon receipt by following guidelines in our Return Policy.