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FAQs about Our Laptop Batteries

1. Are your batteries refurbished or brand new?

Usbphoneworld.com only sells BRAND NEW compatible laptop batteries, manufactured by state-of-the-art manufacturing plants in conformance with quality standards and guidelines applicable to OEM battery packs.

2. Are your laptop batteries as good as brand name battery packs?

Absolutely! Our laptop batteries are manufactured by state-of-the-art manufacturing plants, using the highest quality cells and materials, under same strict high standards and guidelines applicable to OEM battery packs. The only difference is the savings you will enjoy. In many cases we provide warranties that are longer than the ones you would typically find with OEM batteries. Lower prices, longer warranty and supreme quality all help you make a smarter buying decision and reward you with a better return on investment.

3. What is the shelf life of your battery packs?

If stored properly, the shelf life of our laptop batteries is typically 2 years.

4. Do all of your products have money-back guarantee?

All laptop batteries sold by Usbphoneworld.com carry a 30-day money-back guarantee. If you are not satisfied with our batteries, for any reason, you can return the battery for a refund or replacement within 30 days of purchase. After the initial 30 days, most defective laptop batteries are still covered for replacement up to 12 months from original purchase but no refunds can be issued.

Please refer to our Return Policy for more details.

5. Will it void my laptop warranty if I use your battery packs?

NO! The use of compatible or aftermarket battery packs will not void your laptop warranty in any way.

Actually, consumers are protected by the following legislation:

MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT

Magnuson-Moss Warranty Improvement Act United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302 states that:

"No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:

1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

2. The Commission finds that such a waiver is in the public interest."

6. Will your battery packs damage my laptop?

All our laptop batteries are manufactured by state-of-the-art manufacturing plants in conformance with quality standards and guidelines applicable to OEM battery packs. They are manufactured to meet or exceed OEM battery performance and will not damage your laptop in any way. Along with practicing the same security precautions on your laptop as you do on your desktop computer (installing anti-virus/anti-spyware software, operating system updates, and so forth), accidental damage can be prevented if one practices caution when handling laptop computers:

Never use a soft surface (such as a bed, couch or pillow) as a desktop when using or recharging your laptop. The heat it generates cannot escape, which creates a fire hazard.

Don´t let the battery become too hot by leaving it in your car in the hot sun, for example. Overheating can degrade a battery and shorten its life and create a fire hazard.

Be careful not to drop your battery pack. If it is badly damaged it could catch fire.

Please contact us at 1-800-631-8153, if you have specific concerns and we will be pleased to address them.

7. What is OEM? Do you sell OEM products?

OEM stands for Original Equipment Manufacturer. The manufacturers of laptops like Dell, Lenovo, Acer, Toshiba etc. are all OEMs, and the battery packs they sell are OEM branded batteries. We DO NOT sell OEM battery packs. Usbphoneworld.com offers only brand new compatible laptop batteries that are guaranteed to perform just as good if not better than the OEM brands in terms of quality and performance - all with significant cost savings to you.

8. What is "compatible"?

Compatibles are 100% brand new batteries that are made specifically for your laptop by manufacturers other than OEMs. They are manufactured to match or exceed OEM specifications and they deliver the same quality results just like the OEMs would. Our compatible laptop battery packs are developed by state-of-the-art manufacturing plants for the finest quality batteries. Each battery pack is tested throughout the manufacturing process to match or outperform the original equipment´s specifications for form, fit and workmanship. In addition, our compatible battery packs also provide you a significant cost savings when compared to the OEM.

9. How much do I save by using compatible or aftermarket battery packs?

You will have real savings, up to 45% off retail prices you find with the OEM. Exact savings will depend on the battery packs you use.

Here are some examples to give you an idea:

Dell laptop battery part number 312-0079 is used in the Dell Inspiron 1100/ 5100 and Latitude 100L Notebooks. The Dell retail price for the 6600 mAH, Li-ion laptop battery is $179.00. The Usbphoneworld.com part number DL19L1 is a fully compatible alternative that you can purchase for only $79.30 which leaves you with around 55% savings!

Similarly the Apple laptop battery part number 661-1764 is used in Apple iBook 12-inch laptop. The Apple retail price for the 4700 mAH, Li-ion laptop battery is $129.00. The Usbphoneworld.com part number AP13M2 is a fully compatible alternative that you can purchase for only $70.10 which leaves you with around 45% savings!

Best of all in both cases, you end up with a premium quality battery pack made with the highest quality certified LG cells, a 12 month repair or replacement warranty and a 30-day money back guarantee if you are unhappy with our battery pack for any reason. So be smart, you have nothing to lose. Give us a try!

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